REFUND POLICY

Refunds

Thank you for giving us a go and for making a change to leave behind a cleaner footprint. We stand behind our brand and even though our products have passed vigorous testing and manufactured to the highest of standards we value all feedback.

Blush Off offer a 100% product guarantee. 

We want you to love our brand as much as we do. 

If you are unsatisfied with your Blush Off or any Blush Off products you can simply return your purchase within 30 days. We do not offer refunds or exchange on 'change of mind' purchases. Please email hello@blushoff.com.au if you have any questions. 

If, 30 days have gone by since your purchase, unfortunately we can not offer you a refund. 

To be eligible for a refund, your item must be returned dry and packaged in a similar way it was sent to you. 

Blush Off will refund your cost of product/s. Postage and shipping will be at the expense of the purchaser. 

To complete your return, we require a receipt or proof of purchase. This is your order/invoice number. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-30 days. 

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@blushoff.com.au. 

Exchange

Has something terribly wrong happened to the quality of your Blush Off? 

WE NEED TO KNOW!

Send us an email at hello@blushoff.com.au and send your item to:

REPLY PAID 
Blush Off Australia Pty Ltd
PO Box 5192
West End QLD 4101 
AUSTRALIA
Shipping 

Return shipping charges are to be paid by the customer. Shipping costs are non-refundable.
Exchanges Blush Off will send your new exchange FREE of postage and shipping charges within Australia.

Refunds (International) 

Unfortunately Blush Off at this stage can not offer any sales purchases outside of Australia to be refunded. If photo/s sent can prove a fault in manufacture we will send you a new Blush Off. 

 

★ Reviews

Don't just take our word for it...

244 reviews
98%
(238)
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(5)
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Love

Love it cant wait to go away with it

Blush Off Starter Pack

Most amazing product ever used! Would never believe that such a product could wow me and want me to sing it from the rooftops! Thank you for this amazing product!!!

Very happy

I was a little sceptical about ordering these products!
But so glad I did....very happy
I will purchase more..

Another Blush Off Favourite!

I’ve had this Quick Dry Turban for about a month now, the material is super soft and luxe and wow does it live up to its expectations. I’d love to see one in black! 🥰

Best products

I was skeptical when I purchased this product. But let me tell you OMG it actually works! If you are sitting on the fence, don’t. This is a game changer and will save you lots of money, as well as the environment. Highly recommend. Will definitely only use this from now on. Also the customer service is A+++